Cancellation Refund and Security

Cancellation, Refund Policy and Security

Cancellation and refund conditions
The objection process for collections made from the online collection system through 3D or virtual sales points takes 10 business days. After the card holder requests a refund to us, our company will evaluate it within 7 business days and inform the customer. Our company works with cash payment and orders placed after 10 business days from the invoice date will not be evaluated.

Security of personal information
All personal information received from https://www.yufidesign.com/ customers during membership and shopping is protected by the highest electronic and physical security systems and is stored in an environment that can only be accessed by authorized personnel and, when necessary, with user approval. This information is used only within the framework of the laws of the Republic of Turkey and international laws.
Our company undertakes and guarantees that personal information will not be disclosed, published or shared with third parties without the user's permission.
https://www.yufidesign.com/ If user consent is given, general user information other than personal information; You reserve the right to use it for information, promotion, advertising and display purposes.

Payment information security
Created an online security section in https://www.yufidesign.com/ We take precautions to prevent illegal uses such as credit card fraud by verifying the identity and address information of our first-time customers and contacting customers by phone when necessary.
https://www.yufidesign.com/ has a 256 bit security certificate. Credit card information provided for purchases made via https://www.yufidesign.com/ is transmitted to the system of contracted banks using the 256 bit SSL encryption protocol provided by Globalsign, independently of the site, and is queried by the bank. The result of the inquiry is instantly communicated to the customer and the payment process is completed. The entered card information is sent directly to the bank; All transactions take place between the customer and the bank. Since this information cannot be viewed or recorded by the site in any way, it is not possible for the information to be obtained by third parties.
The lock image in the bottom right corner of the payment page indicates that the page is encrypted and secured using Secure Sockets Layer (SSL).

Safety instructions
Situations such as theft of credit card information mostly occur in physical environments. Therefore restaurants etc. It is not recommended to use a credit card or give your card number to others.
In cases where the credit card is stolen, lost or used without permission, you must immediately contact the bank to which the card belongs and report the situation.
In cases of credit card fraud detected by https://www.yufidesign.com/ the relevant bank and card holder are notified.
When shopping online, you should make sure that the address and telephone information of the shopping site are correct, and if necessary, verify by calling the customer service number on the site.
https://www.yufidesign.com/
Konya Central Courts and Enforcement Offices are authorized to resolve any disputes that may arise from this Agreement.